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Reviewing documents

Accept, reject with a reason, or request a replacement.

Documents → Review queue lists every submission awaiting review. Open a document to view it securely, enter or correct the credential details (issue date, expiration, number), and accept or reject it.

Rejections always require a reason, which the employee sees along with a link to submit a replacement. Accepting a newer document automatically supersedes the older one — history is preserved, nothing is deleted.

Employees can never review or approve their own uploads, even if they also have administrative duties.